Ongoing maintenance
6 answers in this topic.
- Do I need a maintenance plan?If your website brings in leads or sales, yes. Updates, backups and monitoring stop most problems before they happen, and when something does go wrong it is fixed fast f…
- How often do you update my website?Plugins, themes and the core are checked and updated every week, after a backup. Each update is tested so the site keeps working.
- Can you make small changes every month?Yes. Priority support includes small edits such as text, images, new team members or a new section. Bigger work, like a new page design, is quoted first.
- Do you send a report?Yes. You get a short monthly report with updates done, backups, uptime, security checks and anything I fixed or recommend.
- Can you look after a website someone else built?Yes. I start with a check of the site, its plugins, hosting and backups, tell you what needs fixing, and then take it over on a plan.
- Can I cancel a maintenance plan?Yes. Plans run month to month or year to year. You can stop before the next period starts and you keep everything on your site.